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Each Home Counts Review

January 5, 2017 featured image

In July 2015, the Secretaries of State for the Department of Energy and Climate Change (DECC) and the Department for Communities and Local Government (DCLG) jointly commissioned this review. 

After a LONG wait the Bonfield Review has finally been released.

What is the Each Home Counts Review?

The official definition is: An Independent Review of Consumer Advice, Protection, Standards and Enforcement for Energy Efficiency and Renewable Energy

Simply put, Dr Peter Bonfield conducted this independent review to look at how to protect and provide the necessary advice and standards for customers that install energy efficiency and renewable energy measures in their homes. In order to do this, his review suggests a total of 27 recommendations for the government to consider which cover the following;

  • Consumer advice and protection
    What supports consumers’ decisions ahead of the installation, and what assistance is available when things go wrong?
  • Standards framework
    What ensures that the right products are fitted to the right properties in the right way during the installation?
  • Monitoring and enforcement
    What ensures that poor quality work is dealt with effectively, and do arrangements for audit, compliance-checking and sanctions provide sufficient assurance of this?


David Cowburn, Managing Director of NAPIT Certification responds and discuses the review.

“Whilst we are optimistic that the proposals set out in the Bonfield Review signify the government’s backing for the energy efficiency and renewables industry, the devil remains in the detail. The reviews focus on quality and consumer protection is indeed something to be praised, however without proper promotion and enforcement all of these proposals could be in vain. Moving forward, NAPIT will engage with the government as they act on these proposals, and continue to work on behalf of our members to push for practical and meaningful changes that the industry so desperately needs”.

For the full response you can find it on NAPIT Blog page.

More Information

Each Home Counts PDF Download

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