A look at the best “virtual tools” & boiler manuals, boiler manufacturers have to offer Gas Safe Registered installers.

Boiler manufacturers are doing their bit to save installers a bit of time and energy as they work to add online resources and helpful applications to the virtual tool kit.

We know that you guys generally have a preference as to which manufacturers you use so you may be familiar with some of the resources that are out there for your chosen brand but maybe not others.

Most manufacturers have a special “Trade” or “Installer” section on their website, which can be accessed through any web browser (including mobile).

These sections all have similar features, literature, apps, FAQs, ERP etc and they all offer benefits schemes which are now being linked to applications.


Baxi has a dedicated trade area for professionals where you can download their app, watch video guides, gain access to exclusive promotions and much more.

The layout is extremely easy to navigate, working well on mobile.

One of our favourite features is the literature library, which contains technical manuals and information on Baxi appliances, including discontinued models.

Baxi Trade area – Click Here

Baxi Literature Library – Click Here



Ideal has a dedicated app for easy notification, calculations and reference.  It links to their Installer Connect loyalty scheme which rewards members with up to £50 of reward points every time they buy and install an ideal boiler as well as offering quick and easy boiler warranty registrations and free Gas Safe notifications, saving £2.20 on each boiler installed.

Features include:

  • NEW ErP Calculator for certifying your boiler installations
  • NEW Registration History view for all your boiler submissions
  • Improved Gas Safe Registration process
  • View and download warranty certificates from Registration History

Click Here for Installer Connect

Glow WormGlow Worm logo

Glow Worm has an excellent trade section with a full library of installation and servicing manuals. You can find and download PDF’s or view them in your browser.

Glow Worm has a great app called Plumbing Toolbox, which aims to be the Installers best friend. The service section is nicely laid out too, allowing you to quickly and easily find Frequently asked technical questions, Fault Finding Codes as well as links to new boiler registration and a renewable service section.

Glow Worm Literature – Click Here

Glow Worm Club Energy – Click Here

VaillantVaillant Logo


Vaillant’s Installers area places an emphasis on their app and smart technology, with a section on ERP, Literature and their own reward and recognition programme for installers purchasing Vaillant products.

Their ErP labelling tool is a really nice touch, allowing you to create system or individual product labels using an easy to understand, step by step method.

The masterTEC app integrates with Gas Safe for straightforward guarantee registrations.

Vaillant Installers area – Click Here

Worcester Bosch GroupWORCESTER LOGO


Worcester has it’s own “Professional” area. There is a heavy emphasis on promotions and cashback schemes for customers.

The are is slightly harder to navigate than some of the other manufacturer sites, especially on mobile.

If you are looking for troubleshooting and literature it can be found in the “support” section along with Register Guarantees and a spare parts section.

Worcester-Bosch Documents section – Click Here

Visit the Worcester Bosch professional area – Click Here



Biasi has an installer section which showcases their top products and benefits. It’s a bit more text heavy than the other manufacturers installer areas and you’ll need to scroll down quite far on your mobile to get to the important bits. They are there though!

Features include a spares stockist section, literature and ERP calculator.

You will find  Biasi’s Pro Fit scheme which, like the others, gives exclusive benefits to its members. Extended warranties, Free boiler registrations are par for the course but there are added benefits like being listed on Biasi’s “Find an Installer Page” and annual service reminder letters.

Biasi Installers section – Click Here

Learn more about Pro-Fit loyalty club – Click Here

VokeraVokera logo


Vokera’s slick website uses a “Trade & Professional” tab located on the homepage. From here you can select from a handy ErP section, products, Manuals & Literature, spare parts, training, affinity and promotions amongst other things.

Visit the Vokera Literature section – Click Here

Vokera homepage – Click Here


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