Training pays off in Luton!
Wednesday 21st October 2015 saw the training journey end and a new career begin for 13 employees of Knowhow, part of the Dixons Carphone Group, who took part in a presentation to celebrate the hard work and determination demonstrated throughout their White Goods and more recently, gas training programmes, ensuring they are multi-skilled installation and maintenance engineers.
Each candidate was presented with a certificate for completing their Level 3 qualification in Gas Utilisation Installation and Maintenance, following a partnership between ourselves and Knowhow.
Keen to lead the way when it comes to employee training and customer service delivery, Knowhow chose to work with us due to our extensive experience in the building services sector. We developed a bespoke training programme for their apprentices, including an exclusive area on our online revision resource, ClubLogic.
A huge well done to Knowhow trainees:
Curtis Mensah Bonsu, Gary Quick, Daniel Thomas, Lee Franks, Andrew Tainton, Robert Pitman, Rob Holmes, Ryan Mutch, Chris Pickford, Daniel Jackson, Michael Holloway, Steven Auld, Barry Gill
All were highly praised by our very own Mark Krull who was on-hand to explain what a great opportunity this collaboration is; offering great career prospects for trainees and a workforce with the right skills for the job, who have confidence and pride in their abilities.
Steve Gibb, Head of Home Service, at Knowhow, went on to explain how unique this programme was providing a benchmark of excellence for the retail sector, creating operatives confident in the installation and maintenance of both electrical and gas products, as well as customer facing skills. He too commended the apprentices, urging them to be ‘ambassadors’ for the scheme in a bid to raise awareness of the good work being undertaken by KnowHow.
The scheme essentially ensures Knowhow employees are able to deal with any customer query or technical issue, setting them apart from other firms who use contractors to fulfil the role; through these apprentices, Knowhow can offer a complete package.
The programme is part of an employment drive across the UK by Knowhow, who plan to double their employee base over the next 12 months investing in further training, which will be carried out through us, which is fantastic news!
Technical and Installation Manager at Dixons Carphone, Paul smoker said:
“As a business we have been developing and training suitable candidates to ‘join the Gas Industry’, via the NVQ and QCF routes since the early 2000’s and have worked with several Training and Assessment partners.
This last 10 months has seen another first for us as we embarked on developing a group of recently qualified White Goods Repair (WGR) Apprentices. Our aim was to offer further professional development in a joint initiative with Logic4training, whereby our newly qualified WGR Apprentices could continue their development through a QCF qualification culminating in Gas Safe Registration with a speciality of Installation and Maintenance of Cookers, Laundry and Leisure (both Natural and LPG).
The partnership with Logic4training was been a great success from an organisational perspective through to successful and motivated candidates. The training and assessment team at Logic have relished the opportunity to share their training expertise and experience to our Knowhow trainees over the last 11 weeks spread from January to October at Logic4training………a job very well done and an achievement to be very proud of”.
The apprentices have come from all over the country and of varying ages proving it’s never too late to kick-start a rewarding career!